Privacy Policy

Privacy Policy for EdinburghPCRepair.co.uk

Effective Date: 2024

At Edinburgh PC Repair, we are committed to protecting your privacy and ensuring your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, EdinburghPCRepair.co.uk, or engage our services.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information You Provide

• Name
• Email address
• Phone number
• Billing and delivery address
• Payment information (where applicable)
• Details of your computer or device issues

1.2. Automatically Collected Information

When you visit our website, we may collect:

• Your IP address
• Browser type and version
• Operating system
• Referring website URLs
• Pages visited and time spent on the website

1.3. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device. For more information, please see our Cookie Policy.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage our services
• To contact you regarding inquiries or service updates
• To process payments and issue invoices
• To improve our website and services
• To comply with legal obligations

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of a contract: To provide the services you have requested.
• Legitimate interests: To enhance our services and communicate with you.
• Consent: For marketing communications (where required).
• Legal obligation: To comply with applicable laws and regulations.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

• Service providers assisting with payment processing or technical support.
• Legal authorities if required by law or to protect our rights.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights

Under the GDPR, you have the following rights:

• Access your personal data
• Rectify inaccurate or incomplete data
• Erase your data ("right to be forgotten")
• Restrict processing of your data
• Data portability
• Object to processing
• Withdraw consent (where applicable)

To exercise your rights, please contact us.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Edinburgh PC Repair
Website: EdinburghPCRepair.co.uk